Help - Computer and Technical

Connecting to the Virtual Classroom

We use BigBlueButton for our live online classroom. To access the classroom, simply use one of the listed web browsers with your device or computer.  See the details below.

Getting Answers with Extra Help Sessions

Extra Help Sessions are a great way to get live help from a certified instructor in a virtual classroom. They are also recorded and logged so that you can find the topics you are looking for.

Learning Center Device Requirements

The Learning Center requires an up-to-date modern web browser that can handle web standards and Javascript well. The Virtual Classroom requirements are a little more strict.

Why can't I open a PDF or file from The Learning Center?

Sometimes the connection between The Learning Center and your computer or device makes it difficult for your computer to open it. 

Setting My Local Time in the Learning Center

If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Learning Center will be in your local time.

Getting the most out of the Study Question Databases

In case you didn't know, all of the study questions that we have released over the years are available in our Study Question Databases. These include the ones that are used in the weekly Free Study Question emails, our Quiz Game apps, and quizzes and practice exams in the Practice Tools. The databases also contain the full solutions for every study question.

How do I change my email address in the Bowen EHS Learning Center?

To change your email address in the Bowen EHS Learning Center, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the email address you would like to use to access your courses and/or Study Tool. We recommend using a personal email address, as many company email filters will not allow our automatic emails to reach you.