Help - Computer and Technical

Connecting to the Virtual Classroom

We use BigBlueButton for our live online classroom. To access the classroom, simply use one of the listed web browsers with your device or computer.  See the details below.

Setting Up BigBlueButton

To use our virtual classroom, you'll need two things: a device (computer, tablet, etc.) with a modern web browser and a connected audio device (speakers, headset, ear buds, etc.)

Live Sessions

For live interaction, please use the browsers below for your device(s). Other browsers not listed may not allow you to participate fully.

Recordings can be accessed by all up-to-date web browsers.
Browsers By Device/Operating System
Device / Operating SystemPreferred BrowsersAcceptable BrowsersAdditional Equipment
Windows Chrome (Google), Firefox (Mozilla)  Edge(Microsoft) speakers / headset if not included (desktops)
Mac Chrome (Google), Firefox (Mozilla) Safari (Apple) speakers / headset if not included (desktops)
Chromebooks Chrome (Google)   speakers / headset if not included
 iPad, iPhone (iOS 12.2 or higher)1 Safari    
 Android (6 or higher)1  Chrome    
  1. We can only offer limited support on the iPad and Android devices. Phones are not recommended because of the small screen size.  For the best online learning experience, the use of a laptop, Chromebook, or desktop computer is HIGHLY recommended.
 

Find out more in the video below.

Watch this in the web browser you are going to use for your class or session. If you can hear the audio on the audio device you want to use, you're all set.

Attending or Joining a Live Session

  1. Sign into the Member Center.
  2. Go to your course, membership area, PDC, webinar, etc.
  3. Find the section where the session is.
  4. Click/tap on the appropriate BigBlueButton activity (dark blue circle with a white "b")
    bigbluebutton activity
  5. Click/tap on the Join button.
    join session
  6. Follow the onscreen instructions.

Viewing Recordings

  1. Sign into the Member Center.
  2. Go to your course, membership area, PDC, webinar, etc.
  3. Find the section where the recording is.
  4. Click/tap on the appropriate BigBlueButton activity (dark blue circle with a white "b")
    bigbluebutton activity
  5. Click/tap on the green video button for the recording you want to view. Read the descriptions to find the one you are looking for.
    recordings buttons
  6. Click/tap on the recording to start viewing.

The recording has controls very similar to a video. You can fastforward, rewind, drag the play cursor to a specific point. The chat and any links will appear on the right side of the screen at the time they appeared in the live session.