Help - Computer and Technical

How do I attend live sessions or webinars?

No special app is required. Please use the instructions below.

Instructions

  1. Sign into The Learning Center.
  2. Go to your course, Extra Help Session, PDC, Webinar, etc.
  3. Find the section where the session is.
  4. Click/tap on the appropriate BigBlueButton activity (dark blue circle with a white "b")
    bigbluebutton activity
  5. Click/tap on the Join button.
    join session
  6. Follow the onscreen instructions.

Recommended Web Browsers

For live interaction, please use the browsers below for your device(s). Other browsers not listed may not allow you to participate fully.

Recordings can be accessed by all up-to-date web browsers.
Browsers By Device/Operating System
Device / Operating SystemPreferred BrowsersAcceptable BrowsersAdditional Equipment
Windows Chrome (Google), Firefox (Mozilla)  Edge(Microsoft) speakers / headset if not included (desktops)
Mac Chrome (Google), Firefox (Mozilla) Safari (Apple) speakers / headset if not included (desktops)
Chromebooks Chrome (Google)   speakers / headset if not included
 iPad, iPhone (iOS 12.2 or higher)1 Safari    
 Android (6 or higher)1  Chrome    
  1. We can only offer limited support on the iPad and Android devices. Phones are not recommended because of the small screen size.  For the best online learning experience, the use of a laptop, Chromebook, or desktop computer is HIGHLY recommended.

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