Help - Computer and Technical

Getting Answers with Extra Help Sessions

Extra Help Sessions are a great way to get live help from a certified instructor in a virtual classroom. They are also recorded and logged so that you can find the topics you are looking for.

Access to the Companion Toolkit via an active Online Review course purchase or a Companion Toolkit purchase is required to access extra help sessions.

Purchase Here  Check my Companion Toolkit Access

Live Extra Help Sessions

Our certified instructors hold regularly scheduled extra help sessions where they cover your topics and answer your questions. You are welcome to join them in the online virtual classroom to ask questions, learn about a topic or skill, or simply observe. We have CIH specific extra help sessions to cover topics specific to the CIH exam and open extra help sessions in which any OEHS topic is welcome.

View schedule

Ask Questions

Have a specific question or can't attend a live session? Post it in the extra help session forums. This will help the instructor prepare to give you a full and accurate answer or solution.

Extra Help Session discussion forum link

See Working with Forums for help with posting and navigating forums.


To attend a session or find the extra help session forums, go to The Companion Toolkit area in The Learning Center, click/tap on the Extra Help Session tile, and scroll down to the link for the session you want to attend. 

Note: The virtual session will become available 15 minutes before the start time. You may need to refresh your browser.

Extra Help Sessions Tile

The extra help sessions use our virtual classroom. No separate app is needed; you just need to use the recommended web browsers for your device.

Learn more - Virtual Classroom

Using the Extra Help Session Database?

Recorded extra help sessions are logged into the Extra Help Session database with the topics covered for easy searching.

To search, simply enter a topic in the Topic field (circled below) to view the results. The search item will be highlighted as below (arrows).

study session search

 Recorded Extra Help Sessions are located in The Companion Toolkit on the Extra Help Session Recordings tile.

Log into the Bowen EHS Learning Center  - The Companion Toolkit