We no longer use Electa as our classroom system. These help articles are available for clients who have recordings from 2019 or earlier.

Visit our current classroom help

How do I update my computer or device for the Electa Virtual Classroom?

Android, iPad,  and iPhone

You will receive updates through Google Play or the App Store.

Windows and Macs

Your software is checked and updated every time you connect to the Virtual Classroom. If you are having trouble with a recording, you can use the button below to trigger an update.

Verify that Electa is installed and your computer or device can communicate with the test classroom.

I am having trouble listening to a recording on Electa

This article is about getting the audio to be more consistent and understandable. If you can't get the recording to work at all, please see the I can't run a downloaded recording article.

Read more: I am having trouble listening to a recording on Electa

I can't run a downloaded recording - Electa

If you have downloaded classes or recordings from the Member Center and cannot get them to run, open or launch, this may help.

Read more: I can't run a downloaded recording - Electa

Connecting to the Virtual Classroom - Electa

We used Electa for our live online classroom until the end of 2019. To play any stored recordings you may have, you will need to install a small plugin on the computer or device you plan to use.  Just follow the instructions below.

Read more: Connecting to the Virtual Classroom - Electa