# Bowen EHS - Computer-Technical

.article-list.grid{--columns:2}## [ Why can't I open a PDF or file from The Learning Center? ](/computer-technical/why-can-t-i-open-a-pdf-or-file-from-the-learning-center.html)



Sometimes the connection between The Learning Center and your computer or device makes it difficult for your computer to open it.

[ Read more: Why can't I open a PDF or file from The Learning... ](/computer-technical/why-can-t-i-open-a-pdf-or-file-from-the-learning-center.html)









## [ Setting My Local Time in the Learning Center ](/computer-technical/setting-my-local-time-in-the-learning-center.html)



If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Learning Center will be in your local time.

[ Read more: Setting My Local Time in the Learning Center ](/computer-technical/setting-my-local-time-in-the-learning-center.html)











## [ Getting the most out of the Study Question Databases ](/computer-technical/getting-the-most-out-of-the-study-question-databases.html)



In case you didn't know, all the study questions we have released over the years are available in our Study Question Databases. These include the ones used in the weekly <a target="_blank">Free Study Question</a> emails, quizzes, and practice exams in the [Practice Tools](/study-tools/practice-tool.html). The databases also contain the full solution and explanation for each study question.

[ Read more: Getting the most out of the Study Question Databases ](/computer-technical/getting-the-most-out-of-the-study-question-databases.html)









## [ How do I change my email address in the Bowen EHS Learning Center? ](/computer-technical/how-do-i-change-my-email-address-in-the-bowen-ehs-learning-center.html)



To change your email address in the Bowen EHS Learning Center, please email This email address is being protected from spambots. You need JavaScript enabled to view it. with the email address you would like to use to access your courses and/or Study Tool. We recommend using a personal email address, as many company email filters will not allow our automatic emails to reach you.











## [ Saving / Downloading BigBlueButton (BBB) Recordings ](/computer-technical/saving-downloading-bigbluebutton-bbb-recordings.html)



There is a way to save the BigBlueButton virtual classroom recordings, but the chats and polls are not included in the downloaded recordings. This pertains to lectures, homework/ HW reviews, and some others. Here is how you can save the parts.

[ Read more: Saving / Downloading BigBlueButton (BBB) Recordings ](/computer-technical/saving-downloading-bigbluebutton-bbb-recordings.html)









## [ Troubleshooting the Virtual Classroom ](/computer-technical/troubleshooting-the-virtual-classroom.html)



If you cannot hear or are experiencing audio, sound, visual or connectivity issues, please read on.

[ Read more: Troubleshooting the Virtual Classroom ](/computer-technical/troubleshooting-the-virtual-classroom.html)











## [ How do I update my device for the Virtual Classroom? ](/computer-technical/how-do-i-update-my-device-for-the-virtual-classroom.html)



BigBlueButton, our virtual classroom solution, is browser-based. You do not have to download any extra updates. All you have to do is keep your device and web browser updated.









## [ Working with Forums ](/computer-technical/working-with-forums.html)



Forum discussions are a great way to have an online conversation. Here's how they work in the Learning Center.

[ Read more: Working with Forums ](/computer-technical/working-with-forums.html)











Featured## [ How do I get my certificate for a course or webinar? ](/computer-technical/how-do-i-get-my-certificate-for-a-course-or-webinar.html)



Certificates are emailed to you once you complete the required work for your course or webinar. It may take 10-15 minutes to arrive in your inbox.

[ Read more: How do I get my certificate for a course or webinar? ](/computer-technical/how-do-i-get-my-certificate-for-a-course-or-webinar.html)









## [ How do I access my transcript? ](/computer-technical/how-do-i-access-my-transcript.html)



If you are looking for a list of what you have completed, your transcript is what you need. It lists all of the courses, PDCs, and webinars you have participated in and provides your status and any CEUs that you have earned.

[ Read more: How do I access my transcript? ](/computer-technical/how-do-i-access-my-transcript.html)













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