How does the Virtual Classroom work?

Find out how the Virtual Classroom makes it easier for you to learn and interact.

Read more: How does the Virtual Classroom work?

I can't run a downloaded recording

If you have downloaded classes or recordings from the Member Center and cannot get them to run, open or launch, this may help.

Read more: I can't run a downloaded recording

Audio Issues in the Virtual Classroom

If you cannot hear or are experiencing audio issues, please read on.

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Virtual Classroom and Antivirus Tools

This article mainly applies to Windows based machines.

Can't start the Virtual Classroom? Sometimes antivirus and antimalware programs, applications, or tools prevent Electa, the Virtual Classroom plugin, or Java from starting. You will usually see an error message stating that Java or Electa failed to start.  If you see an error message that includes the words "connection" or "connect", please see Testing and Troubleshooting the Virtual Classroom.

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Setting My Local Time in the Member Center

If you would like to see class times in your local timezone, you can. After you change the setting your profile, all times in the Member Center will be in your local time.

Read more: Setting My Local Time in the Member Center

How do I watch recorded lectures or open study sessions?

You can watch recordings on any device supported in the Connecting to the Virtual Classroom article by streaming them through the Member Center. Users with Windows and Mac computers (OS X 10.8+) can also save the recordings and watch them offline.

Read more: How do I watch recorded lectures or open study...